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Halo Knight H02 Electric Bike
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Specificaties & Features
xPackage Included:
- 1 x Halo Knight H02 Electric Bicycle
- 1 x Charger
- 1x User Manual
Specification
- Brand: Halo Knight
- Name: Electric Bicycle
- Type: Non-folding
- Model: H02
- Color: Black
- Material: Aluminum alloy
- Tire size: 29*2.1
- Voltage: 48V
- Motor: 750W peak brushless
- Torque: 60N.m
- Battery Capacity: 48V 16Ah lithium removable battery
- Display: LED Screen
- Maximum Speed: 45 km/h (E-mode), 50 km/h (PAS mode)
- Max Range: 40-50 km (Electric), 50-60 km (PAS)
- Charging Time: 6 Hours
- Brake System: Front and rear disc brakes
- Transmission: Shimano 21 speed
- Shock Absorption: Front lockable suspension
- Lights: Front and rear lights
- Fenders: Front and rear all terrain fender
- Climbing Ability: 40°
- Waterproof Rating: IP54
- Max Load: Approximately 150 kg (about 330 lbs)
- Recommended Rider Height: 5.2(ft)- 6.8(ft)
- Net Weight: 29.6kg
- Gross weight: 33.4kg
- E-bike Size: 184*65*110cm
- Carton Size: 144*25*85cm
- Certificates: CE
Features:
- Super cost-effective, classic black, stain-resistant, suitable for daily commuitng.
- The 29*2.1 big tires are suitable for various road conditions, designed for European and American riders with a grand appearance.
- The powerful 750W motor allows the e-bike to reach a top speed of 50 km/h and handle hills up to 40°.
- The removable 48V16Ah lithium battery provides a range of 40-50 kilometers in pure power mode and 50-60 kilometers in pedal assist mode, making it ideal for long journeys.
- The LCD screen helps you monitor speed, distance traveled, total distance, battery life and driving modes.
- 25KM/H speed limiter, limit 25km/h anytime, safer ride in city.
- The quick-detachable thumb throttle allow you quickly detach the throttle at any time, and there is a cable cover to help you hide the detached cables.
- Aluminum alloy frame ensures durability and stability, with a maximum load capacity of 150kg.
- Front and rear wheels are equipped with disc brakes. The brake system has the function of cutting off the motor power, when you hold the brake lever, the motor will stop the output power, so as to achieve fast and stable braking effect, to ensure your riding safety.
- The front and rear all-terrain fenders block mud and sand in all directions, so you don’t have to worry about soiling your clothes while riding.
- The rear luggage rack allows you to attach luggage or a basket to carry your cargo wherever you go.
Note:
- Please allow 1-3cm error due to manual measurement. Please make sure you do not mind before you make the order.
- We have been constantly improving the effects of photography, but due to different camera and monitor parameters, lighting and other factors, it is still difficult to avoid the color difference between the real object and the photo, so please refer to the actual color.
- The shape or color of some accessories may be improved during sale, but the functions are guaranteed to be the same. If you can't accept this, please don't buy, please understand.
Shipping & Payment
xVAT and Duties Included in Price
For goods purchased from Halo Knight and delivered to a destination in the EU, the Value Added Tax (VAT) and any applicable duties are included in the selling prices. This means you won't have to pay additional tax on these items upon their arrival
For more detailed information regarding these costs, it's advisable to contact the tax and customs authorities in your country. They can provide specific details and answer any queries related to the importation of goods, VAT, and duties.
EU Warehouse Shipping
Countries Covered: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
Method: Express delivery.
Shipping Time: Approximately 3-15 business days.
US Warehouse Shipping
Countries Covered: Only the United States.
Method: Express delivery.
Shipping Time: About 3-10 business days.
Canadian Warehouse Shipping
Countries Covered: Only Canada.
Method: Express delivery.
Shipping Time: About 3-10 business days.
Other Countries (Russia, South Korea, Japan, Australia, Thailand, Philippines, Saudi Arabia, Mongolia, Kazakhstan)
For: Ebikes or Escooters.
Shipping Origin: Directly from China.
Method: Shipping by sea.
Shipping Time: About 1-2 months.
Note: Contact our customer service for precise logistics information and order placement instructions.
Some Important Notes Regarding The Shipping Times And Policies For Halo Knight
Shipping Time Reference: The shipping times mentioned are estimated business days from the point an order is shipped. These are not the times from the order placement.
Business Days: These exclude Saturdays, Sundays, and any public holidays.
Estimates, Not Guarantees: The provided shipping times are based on typical situations and should be seen as estimates, not guarantees of delivery times.
Limitation of Liability: Halo Knight is not responsible for shipping delays or failures caused by events outside their control, such as natural disasters, severe weather, war, customs issues, or other force majeure events.
Restriction on Shipping: shipping cannot be used for deliveries to PO Box addresses.
Payment Methods
We primarily process payments through PayPal and credit cards, with installment options available in select countries. If you encounter any payment issues, please feel free to reach out to us for assistance.
Warranty
xHalo Knight Warranty Terms
All Halo Knight ebikes, are covered with a limited warranty against manufacturing defects for a period of 12 months, starting the day the order is made by the customer.
The limited warranty is only applicable to specific components which includes the following:
12 months: Lithium battery Motor Controller LCD display Throttle Brakes Chargers Switches Wiring
If ebikes are damaged during transportation or have a problem once arrive, free accessories will be sent from China and the freight will be paied by seller. Please check whether the ebike is in good condition within 1 week after receiving the goods. After receiving the goods for more than 1 week, it is assumed that the goods are in good condition when received. If the spare parts broken within warranty times, free accessories will be sent from China and the freight will be paied by customers. Every accessory has only one after-sales service, if it is broken second time, needs to be purchased and replaced by customers themselves, and lifetime technical service is available. There will be strict quality inspections to make sure every bike are perfect before sending out.
Customers are required to return any parts covered under warranty to our maintenance center in Europe if requested. Additionally, if necessary, customers will be responsible for covering the shipping costs. After we receive and confirm the parts , will send out new parts. Customers who refuse to send back original parts are void of warranty.
To report any defects, please include an image or video along with the serial number to validate the issue. Kindly submit a 'Product Issue Request' by reaching out to our support team through Live Chat or email at (service@haloknights.com) .Our engineering team will review the request and attempt to get back to you within two business days.
The Limited Warranty Does Not Include Coverage For The Following
Normal wear and tear on parts. (including but not limited to tires, inner tubes, brake pads, cables and ebike frame).
Rusty screws, screws falling off and lost and screws slipping due to over forcing.
Any unauthorized servicing or use of unauthorized parts.
Modifications from the original condition of the electric bike.
Use of the electric bike for abnormal, competition, and/or commercial activities, or for purposes other than those for which the electric bike was designed.
Damage caused by failing to follow the user manual.
Damage caused by force majeure factors such as traffic accidents, natural disasters, and wars.
Paint finish and decal damage resulting from participating in competitions, jumping, downhill riding, and/or training for such activities or events, or as a result of exposing the electric bike to, or riding the bike in, severe conditions or climates.
Batteries are not covered under warranty for damage caused by electrical surges, use of an incorrect charger, improper maintenance, misuse, normal wear and tear, or water ingress damage.
Costs incurred due to repairs, like alternative transportation costs, loss of time, or damage to personal property.
Labour charges for part replacement or changeover.
To apply for after-sales service within the warranty period, please cooperate by providing the necessary information. Failure to do so will result in the warranty not being granted. The steps include:
Order and Bike Verification: Provide the order number, order tracking number, a picture of the frame serial number (to confirm the production batch and record matching with the after-sales order), and a picture of the ebike (to check for any self-modifications by the customer).
Problem Documentation: Send us clear pictures or videos illustrating the problem for our verification, and descrip your problem clearly.
Troubleshooting Guidance: After our review, we will guide you through troubleshooting the issue via video, pictures, or text.
Accessory Reissue: Post-troubleshooting, we will reissue accessories as per our after-sales standards. Note that we are only responsible for sending the accessories. If customers are unsure about replacing them, they should inquire first. Any further damage caused by incorrect replacement or operating errors is the customer's responsibility.
Local Repair Verification: If the problem cannot be resolved online, the customer should get a local maintenance cost estimate and inform us. After mutually agreeing on the cost, the customer can proceed with local repairs. The customer must bear the freight and related costs. They must provide a video of the detected problem, the maintenance invoice, and the payment transfer record. We will cover the maintenance cost if all documentation is satisfactory. Absence of these documents will result in no compensation, and repairs done without our permission will not be guaranteed.
Sending to Our Repair Center: If the problem cannot be resolved online and there is no local repair option, the bike can be sent to our after-sales center in EU. If the issue falls within the warranty scope after our inspection, we will cover the maintenance cost, but the customer will bear the freight. If the bike has been modified, has reconnected internal wires, re-welded controller interiors, or shows signs of flooding, the customer will bear both the maintenance cost and freight. If the customer chooses not to proceed with repairs at our center, they must pay the freight for the return of the bike.
FAQ
xQuick Tips for Your New E-bike
1. Confirmation of Receipt: Please confirm receipt in our store after you have received your e-bike.
2. User Manual Review: Please carefully review the provided user manual(English version). For user manual in other languages, kindly contact our customer service to request user manual in your preferred language.
3. Installation Tutorial: Please attentively view our installation tutorial video: https://www.youtube.com/watch?v=yt-MhNWAS1I and securely tighten all screws as instructed to guarantee riding safety.
4. Initial Charging: Please fully charge the e-bike upon receipt for the initial charge. Avoid riding with low battery levels to prevent damage to the battery.
5. Safe Charging: Charge the e-bike correctly. Turn off the e-bike, plug the charger to the e-bike first, and then to the power socket. Use only the original charger provided. Once charging is complete, disconnect the power socket first, and then disconnect the e-bike. Avoid contact with metal at the charging ports to prevent short circuits (not covered under warranty).
6. Riding Preparation: Before riding, inspect and securely tighten all screws, ensuring the safety lock is engaged. Initially, use the low gear to acclimate to riding the e-bike, and only shift to higher gears once you're familiar with all functions. Avoid high speeds when not accustomed to the bike's functions to prevent loss of control and potential injury.
7. Maintain Meter P Value Unaltered: Avoid unauthorized modifications to the meter's P value, as it may result in speed discrepancies or malfunctions. Certain parameters, once altered, cannot be restored, and such situations are not covered by the warranty. We strongly advise against making arbitrary changes to ensure optimal performance and warranty coverage.
8. Battery Maintenance: To maintain your battery, make sure to charge it before it fully depletes to prevent damage from low-power riding. If the e-bike is inactive for an extended period, charge it once every 1-2 months and store the battery within the 30%-80% charge range.
Enjoy Your Safe And Fun Ride!
Questions & Answers
Q: Is there any risk of paying customs to ship to European Union countries?
A: No, you don't need to pay extra fees for it, the price on the page is the final price.
Q: Where is the bike shipped from? And how many days can I get the bike after I place the order?
A: Our e-bikes are shipped from warehouses in Europe and will be shipped out in 1-2 working days after you place the order. It usually takes around 3-7 working days for shipment.
Q: What is the material of the frame?
A: The frame material is aluminum alloy, very solid.
Q: Can this e-bike be folded?
A: No, this e-bike cannot be folded.
Q: Does the e-bike offer various riding modes?
A: Absolutely, it provides three distinct riding modes - pure electric mode for effortless cruising, pedal-assist mode for a blend of electric and manual power, and manual mode for traditional cycling.
Q: What is the tire size for the e-bike?
A: The tire size is 29*2.1.
Q: What is the maximum rider weight and height?
A: The recommended rider weight is around 150kg(about 330 lbs), and rider height is 5.2(ft)- 6.8(ft).
Q: Is there a speed limit on the e-bike in accordance with the EU's 25km/h regulation for e-bikes?
A: Yes, the e-bike can be restricted to 25km/h. Our Halo Knight e-bikes are tailored for EU clients. The bike is delivered at full speed, and you can limit it to 25km/h at any gear through a specific procedure. Reach out to our customer service for the instructional video.
Q: Is there a throttle on the e-bike?
A: Yes, the e-bike has a quick-detachable thumb throttle so you can quickly detach the throttle at any time, and there is a cable cover to help you hide the detached cables.
Q: What kind of assembly is required?
A: Your e-bike will arrive partially assembled (about 85%) and packaged in a standard bike box. The parts that need to be mounted include the front wheel, handlebars, headlight, tail light, saddle and pedals. You can check the manual or our video instructions on YouTube for a step-by-step guide: https://www.youtube.com/watch?v=yt-MhNWAS1I
Q: Is the battery removable?
A: Yes. The battery is removable and can be charged on or off the bike. You can lock it on your bike with the key for high security.
Q: What brands of lithium batteries are installed?
A: Batteries usually use Dongci brand. Batteries may be different in each batch. Please contact customer service to inquire about the brand of batteries in this batch. No matter what brand batteries are used, our batteries are made in large factories, safe, reliable and durable, please rest assured to use.
Q: Can I purchase an extra battery?
A: Yes, you can buy an extra battery from our official website or contact customer support.
Q: Does the e-bike come with a charger?
A: Yes, the e-bike comes with 1 charger.
Q: How to charge with the correct charging method?
A: Turn off the e-bike and turn off the battery switch before charging. Plug the charger into e-bike(battery) Firstly! Then Plug the charger into power socket Secondly! Once charging is complete, disconnect the power socket first, and then disconnect the e-bike.
Q: How long should I charge the e-bike?
A: The charging time is around 6 hours.The charger shows a red light during charging and switches to green when fully charged. Disconnect the charger once the green light is displayed on the charger.
Q: Do the batteries have overheating protection ?
A: Yes, the battery has overheating protection.
Q: Does the e-bike come with a display?
A: The e-bike comes with a LCD display that shows various information, including speed, battery power, speed level, riding distance, trip time, etc.
Q: Does the e-bike Come with mudguards front and back?
A: Yes, the e-bike comes with front and rear all terrain fenders.
Q: What braking system does it use?
A: The e-bike uses mechanical disc brakes at front and rear.
Q: What is the max load of the luggage rack?
A: The max load of the luggage rack is 25kg.
Q: Can I ride this bike on a rainy day?
A: All of the electric components, including the battery pack, are designed to be waterproof. However, we strongly recommend keeping it indoors on rainy days or in bad weather.
Q: Does the e-bike have cruise mode?
A: Yes. The e-bike has cruise mode.
Q: Is the stem adjustable in height?
A: No, the stem on the e-bike is not height-adjustable. However, you can purchase an adjustable stem from our official website, and our technical support team will provide guidance on the installation process.
Q: What if there are any quality issues with the bike?
A: We have a professional after-sales service team and a technical support team to provide you with lifelong technical support. All accessories are available in our official website and there will be accessory replacement videos to teach you how to replace them.
Q: Where can I buy the spare parts for the Halo Knight ebikes?
A: If you need spare parts, please feel free to contact our customer service or visit our official website. Most parts of our Halo Knight models are available.
H02 Unboxing and Installation Guide
H02 Riding Test (France)
48V 750W Power for Optimal Performance
48V 750W blushless motor
60N.m Torque
Top speed 45 km/h (E-mode)
Top speed 50 km/h (PAS mode)
Note: The maximum speed varies depending on factors such as battery power, rider weight, road conditions, and temperature. Typically, it falls between 45-50km/h, with 50 being achieved under ideal conditions during testing.
Featured Lights On Halo Knight H02
White head light, red rear driving light
48V 16Ah Lithium Battery
Max range 40-50 km (E-mode)
Max range 50-60 km (PAS mode)
Charging time is 6 hours
Note: The maximum range of 60km is measured under ideal conditions at 25 km/h in PAS mode during testing. Actual mileage may vary depending on rider weight, speed, road conditions, and temperature.
Halo Knight H02 Highlights
29*2.1 Large Tires
Commanding Presence, Enhanced Speed, Practical Durability for Diverse Terrain
48V 750W Motor
750W peak power motor, watts unmarked for use in countries with 250w restrictions
Smart LCD Meter
Accurately displays gear, speed, battery, mileage and , simple and durable
Shock Absorber
Lockable aluminum alloy front shock absorber, rust-resistant, durable, and highly effective
Shimano 21-Speed Transmission System
H02 With Meticulous Detailing
Mechanical Disc Brake
With brake power-off function, efficient braking, safe and durable
Front and Rear Fenders
Full-wrap fenders effectively block most mud and sand splashes
Rear Luggage Rack
The luggage rack easily supports up to 25kg for convenient transportation
Soft Stylish Saddle
Soft leather saddle, comfortable, durable, ideal for daily commuting
Detailed display of the handlebar
Refined Handlebar Layout
Thoughtfully arranged and precisely mounted handlebars
Quick-release Cables
For effortless daily maintenance and replacement
Quick-release Thumb Throttle
Easily detachable anytime, for convenience and efficiency
Brake Lever and Grip
The grip provides comfort, excellent friction, and safety
Dimension Reference
Net Weight: approximately 29.6kg
E-bike Size : 184*65*110cm
Load Capacity: 150kg(330 lbs)
Rider Height: 5.2(ft)- 6.8(ft)
Package Includes:
1 x Electric Bike H02
1 x Charger
1 x User manual
1 x Random Gift Pack
Notice: Gifts are randomly included, and any missing or damaged items are not covered by the warranty. Tools are for installation purposes. The battery fuse is as a spare part. The cap is intended to cover the cable after removing the thumb throttle. The 250W label is provided for customers whose motor power is restricted to 250W by local regulations, the actual motor power aligns with the specified parameters.
Customer-shared images of the H02
Grow and share with Halo Knight
For any inquiries, contact us via live chat. We assure you a response within 24 hours.
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Customer Reviews
Based on 54 reviews
91%
(49)
7%
(4)
0%
(0)
0%
(0)
2%
(1)
S
super bike. fast delivery. speed assist works well. pure electric mode can be modified and limited to 25km/h.
M
Very nice bike. Seems good quality overall for the money. 15 min assembly time, powered up and good to go.
G
A wonderful electric bike and I liked a very sporty and beautiful design, high-quality and comfortable, so far it is in the experimental stage, and any notes I will put it later, but I think everything will be fine, thank you for the express service in only two days shipped from Poland to Poland, it was received without No damages and well packaged, thank you.
Z
Nice, solid, already covered a 40km, without any problems. Let's see how it goes.
Á
Very nice and fast bike! Shipping time was quite long. I waited over 14days to receive it.
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