How to Shop Safely

A quick guide to making sure you're really buying a Halo Knight

With the rise of e-commerce, there has also been a rise in fake websites that advertise products that you are interested in at very low prices. These websites exist only to deceive people and take their money. We care deeply about the security of our customers as well as the integrity of our products and brand. Halo Knight products are exclusively sold by Halo Knight and its authorized retailers.

What to look for?

The deal is too good to be true:

If an advertisement is telling you that the bike you want is now 70%-90% off, they are lying to you. Do not click on the ad. Do not give them your money or any personal information.

The contact information is suspicious:

Halo Knight and our retailers hold ourselves to a very high standard of customer service. If you cannot reach the person you are buying from, do not buy from them.

The site is relatively new:

You can check to see how long a website has existed. If the site is brand new and offering steep discounts, do not purchase anything from them.

Contact Halo Knight customer service by email at, or visit Halo Knight Official Website: to contact us directly.

If you feel you have been a victim of a fake website

If you feel as though you may have given your personal information to a fraudulent website, call your bank or credit card company. Unfortunately, there is little Halo Knight can do if you have given money or information to a fake website. Halo Knight and its retailers do not match prices found on fake websites.